Wednesday, October 31, 2012

HTC One X Wifi Problem Fix


WiFi Connectivity is probably the most common and the most annoying problem encountered in HTC One X phones. You will get this problem mainly if you have a Tegra 3 HTC One X model. When you try to connect to a Wifi spot, you will get no signal or poor signal, even if the router is very close. In order to see if the problem is present, you can try and compare the signal strength from two devices: the One X and another smartphone or laptop. If the signal is really poor on HTC One X and if you have a Tegra 3 model, then your luck run out... It seems that the manufacturers forget to make a strong connection between the mainboard and the Wiffi antenna. In order to test it, gently squeeze the back of the phone (the case), between the camera and the volume control buttons. If you'll see  a boost in signal, then you have a hardware problem, and no software fix will help.



This is not a cheap phone, and I was not expecting this from HTC, but... it happened and we can do nothing about it. But, even so, what can you do? If your smartphone is still in one year warranty, you can try and send it to HTC service. Of course, they will try and convince you that this is not a permanent problem, and will try every trick in the book like check some options and so on. If you're out of warranty then you should try a fix of your own. You can and check the box for " Best Wi Fi performance" found in Wifi Menu -> Advanced. This should give more power to WiFi antenna, but it will also drain the battery faster, and your signal will still be weak.

How to fix HTC One X Wifi Problem

Let me start with this: DON'T DO IT YOURSELF! I know there are few videos on Youtube on how to open and fix HTC One X, but I've tried it for myself and I messed up the display so bad, I had to change it. And that was not all, you should read about my display problems here.

So, you must go to a professional GSM service in your city and ask them to gently open your phone and fix the WiFi problem using this video as a guide:




The display is really fragile and expensive, so be sure to mention that to them.

12 comments:

chandra said...

Thank you. That was excellent. I hope htc sorts my problem. My new One X went to the so called authorised experts and came back with the same problem.

Mary C. said...

I'm glad I helped you :)

Eric Calabros said...

it will decrease the signal reception

Abidullah umar said...

Thanx for this information.. Please also guide me what to do.. i have full wifi signals, means good signals but still i can't connect to net..

manu fan said...

I have had 2 HTC one x, they both suffered with the problem you described. I have the phone on a Three contract the software support team make out they have never herd of such problems with this phone. Very annoying as I have to send it off for repairs each time this happens. They ask me to send the phone via royal mail back to them this alone must be an endurance test for the phone..

michelle the minx said...

Omg I have been having WiFi problems with mine all connections (even the tow in my home) are coming up as out of range but I took it into the o2 shop and my HTC one x picked the shops WiFi up but has still not picked up any other WiFi up x

harold tubac said...

Thanks it helps a lot...

Ghulam Murtaza said...

Nice job this is really work

Daniel Andrades said...

Omggg that's my exact problem! I thought it was because I dropped the phone one time. But thank you so much! I actually noticed the boost in wifi due to pressing the phone above the volume switch before reading about it here, hence the assumption that the problem was due to a fall.

Brenton Kovas said...

my wifi on my phone works okay butwhen watching videos like youtube it never seems to load. can anyone please help me with this problem. Thanks!

Ruben said...

Oh no. My Htc One X has the same problem and checked pressing the back.... And miracle ! Got wifi signal. Now scared to send my baby to surgery. Htc support just acted I was the First Guy with such problem. Thanks a Lot to the one who post.

Crystal Longoria said...

I've been having the same issue for weeks now. I contacted AT&T and was informed the warranty has expired and would have to pay $200 ded for a new phone. i run on WI-FI all day and it jumps on and off. Hopefully HTC will do something about this in the future. I really hate having to buy a new again. thanks for the post!